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News Release | U.S. PIRG Education Fund | Consumer Protection

Report: Capital One Most-Complained-About Credit Card Company

WASHINGTON – Consumers file more complaints about Capital One than any other credit card company, according to a report released today by U.S. PIRG Education Fund. The report, which looked at data from the Consumer Financial Protection Bureau’s (CFPB) public Consumer Complaints Database, also found that consumers in the District of Columbia and Delaware are most likely to file credit card complaints.

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Report | U.S. PIRG Education Fund | Consumer Protection

Credit Cards, Consumer Complaints

The Consumer Financial Protection Bureau (CFPB) was established in 2010 in the wake of the worst financial crisis in decades. Its mission is to identify dangerous and unfair financial practices, to educate consumers about these practices, and to regulate the financial institutions that perpetuate them.

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Blog Post | Financial Reform

Target says "Oops, 70-110 million consumers hacked." | Ed Mierzwinski

Target is now saying that "a range of 70 million to 110 million people," not the original 40 million customers, had their credit or debit card numbers hacked in December. Even worse, Target is admitting that the database stolen included email addresses and phone numbers, which leaves consumers vulnerable to phishing attacks that could lead to identity theft, as if fraud on existing accounts wasn't enough. Here are some tips.

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Blog Post | Consumer Protection

new CFPB mortgage rules and tools available | Ed Mierzwinski

CFPB Director Rich Cordray appears on The Daily Show tonight Wednesday to talk about CFPB's new mortgage lending and servicing rules that take effect Friday, 10 January. Read on to find out more about the rules and also about the many self-help tools the CFPB has created to help homebuyers and homeowners protect themselves.

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An error in your credit report? Complain to the feds

A mistake in your credit report can have serious consequences. It can hurt your ability to get a credit card, qualify for a loan, rent an apartment or even be hired for a job.
Find an error in your file and you want it corrected – quickly. But that doesn’t always happen. What do you do then? Complain to the Consumer Financial Protection Bureau (CFPB).

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Media Hit | Tax

Settlement loophole in tax law could help BP

BP's "Commitment to the Gulf" should not have hidden, tax deductible givebacks.

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News Release | U.S. PIRG | Tax

SAC Capital Shouldn’t Receive Tax Windfall for Insider Trading and Securities Fraud

SAC Capital could collect a massive tax windfall for the $1 billion it will reportedly pay to settle allegations of insider trading and securities fraud unless the SEC and other federal agencies explicitly forbid it.

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News Release | U.S. PIRG | Consumer Protection

CFPB Gets Results: Orders Chase Bank to Repay Consumers Over $300 Million Over Sale of Junky Credit Card Add-On Products That Weren’t Even Delivered

Yesterday the CFPB fined Chase Bank $20 million and ordered it to refund over 2 million consumers a total of over $300 million over the sale of junky credit card and debit card add-ons that weren’t even delivered.

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News Release | U.S. PIRG | Budget, Tax

JPMorgan Shouldn’t Receive Tax Windfall for London Whale Penalty

Unless regulators forbid JPMorgan Chase from writing off an $800 million settlement as a tax deduction, taxpayers could end up shouldering 35 percent of the cost of the settlement.

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News Release | US PIRG Education Fund | Consumer Protection

New Report Identifies Banks Consumers Complain About Most

WASHINGTON – Thousands of Americans are using the Consumer Financial Protection Bureau’s public Consumer Complaints Database to settle disputes with their banks, according to a new report from the US PIRG Education Fund. The report highlights banks that generated the most complaints through their various banking services in each state.

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Report | U.S. PIRG Education Fund | Budget

Following the Money 2012

This report is U.S. PIRG Education Fund’s third annual ranking of states’ progress toward “Transparency 2.0” – a new standard of comprehensive, one-stop, one-click budget accountability and accessibility. The past year has seen continued progress, with new states providing online access to government spending information and several states pioneering new tools to further expand citizens’ access to spending information and engagement with government.

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Report | U.S. PIRG Education Fund, Demos | Democracy

Business Contributions to Super PACs

Contrary to the Supreme Court’s Citizens United ruling, for-profit businesses should not be permitted to spend treasury funds to influence elections. First, most businesses are constrained to participate only to maximize private profit, rather than out of regard for the public good. More important, this spending undermines political equality by allowing wealthy institutions to translate economic success into political power.

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Report | U.S. PIRG Education Fund | Democracy

Auctioning Democracy

A new report by U.S. PIRG Education Fund and Demos shows an analysis of the funding sources for the campaign finance behemoths, Super PACs. The findings confirmed what many have predicted in the wake of the Supreme Court’s damaging Citizens United decision: since their inception in 2010, Super PACs have been primarily funded by a small segment of very wealthy individuals and business interests, with a small but significant amount of funds coming from secret sources.

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Report | U.S. PIRG Education Fund | Safe Energy

Too Close to Home

Among the risks demonstrated by the Fukushima crisis is the threat of water contamination – including contamination of drinking water supplies by radioactive material. In the United States, 49 million Americans receive their drinking water from surface sources located within 50 miles of an active nuclear power plant – inside the boundary the Nuclear Regulatory Commission uses to assess risk to food and water supplies.

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Report | U.S. PIRG Education Fund | Democracy, Tax

Representation Without Taxation

Marking the second anniversary of the Supreme Court’s decision in the Citizens United vs. Federal Election Commission case – which opened the floodgates to corporate spending on elections – this report takes a hard look at the lobbying activities of profitable Fortune 500 companies that exploit loopholes and work to distort the tax code to avoid billions of dollars in taxes.

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Blog Post | Democracy

Why Target is Still a Target

Two years ago, when Target’s CEO Gregg Steinhafel used corporate general treasury funds to support a group backing a candidate known for his outspoken anti-LGBT positions, it was more than a blemish on the reputation of a corporation that brands itself as progressive. That irresponsible contribution was a violation of both shareholder and public trust and, not surprisingly, it resulted in scandal and boycotts that threatened the assets of shareholders who never authorized the use of their money for political spending

Target learned first-hand what it should have already known: consumers and shareholders do not want corporations to muddy up our democracy by interfering with our elections, yet it has not yet adopted a policy against this spending. Today, at Target’s annual shareholder meeting in Chicago, shareholders will take a vote on a resolution to refrain from political spending to once again remind Target that corporate electioneering is bad for shareholders and is bad for democracy.

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Blog Post | Consumer Protection

Could portable bank account numbers ease moving your money? | Ed Mierzwinski

PIRG "Big Banks, Bigger Fees" reports have documented the many so-called "switching costs" problems consumers face when trying to move their money to a new bank (or credit union). Account number portability, which has worked well for phone company switching, could be a part of the solution.

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Blog Post | Consumer Protection

CFPB seeks your views on prepaid cards, including campus cards featured in our latest report | Ed Mierzwinski

The CFPB wants your views on general purpose reloadable prepaid cards. Some of the campus cards featured in U.S. PIRG Education Fund's new report, the Campus Debit Card Trap, are prepaid cards, others are debit cards, and there is a difference.

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Blog Post | Consumer Protection

CFPB holds field hearing on prepaid cards-- all the fees, none of the protections | Ed Mierzwinski

Several members of the PIRG-backed Americans for Financial Reform are among the witnesses at a field hearing on prepaid cards that the Consumer FInancial Protection Bureau holds at noon today in Durham, NC. While reloadable prepaid cards are growing fast as an option for convenience, for the unbanked and for distribution of government and student benefits, so-called general purpose reloadable prepaid cards sold under a variety of brands have fewer consumer protections than credit cards (gold standard), debit cards (fewer protections), and payroll, government benefit and gift cards (some protections).The CFPB will announce a advance notice of proposed rulemaking to improve the situation.

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Blog Post | Consumer Protection

NY Investigates Banks "Forcing" Consumers To Buy Overpriced Mortgage Insurance | Ed Mierzwinski

It's called force-placed insurance for a reason. Your mortgage lender buys it for you and you are forced to pay for it, even if it isn't the best deal for you. When lenders purchase a product to "benefit" consumers, they often have numerous incentives to make the more expensive, not less-expensive, choice due to what's called reverse competition. That's a bad deal for you and a bad deal for the economy, but a good deal for the kind of sordid crony capitalism that relies on kickbacks, not better products. Fortunately, the New York Department of Financial Services (both banking and insurance) and the CFPB are both taking a deep dive into the forced-place-insurance mess.

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