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News Release | U.S. PIRG Education Fund | Consumer Protection

Report: Mistaken Identity Tops Debt Collection Complaints

WASHINGTON –Debt collectors trying to collect debt from the wrong person were the top source of complaints to the Consumer Financial Protection Bureau (CFPB), according to a report released today by the U.S. PIRG Education Fund. The report also found that debt collection, the newest category in the database, is already a top source of complaints to the CFPB, outpacing common consumer products such as credit cards and bank accounts.

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Report | U.S. PIRG Education Fund | Consumer Protection

Debt Collectors, Debt Complaints

This is the fifth in a series of reports that review complaints to the CFPB nationally and on a state-by-state level. In this report we explore consumer complaints about debt collection, with the aim of uncovering patterns in the problems consumers are experiencing with debt collectors and documenting the role of the CFPB in helping consumers successfully resolve their complaints.

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News Release | U.S. PIRG Education Fund

New Study Finds Technology Enabling Americans to Drive Less

Washington, D.C. – In a first-of-its-kind study, U.S. PIRG compiled nation-wide evidence on transportation apps and vehicle sharing programs, like D.C. Next Bus and Lyft, and found that these advanced new tools have made it easier for Americans to drive less. Real-time apps and on-board wi-fi for public transit, as well as carsharing, bikesharing and ridesharing have spread rapidly in recent years. The report examines new evidence on how these practices are changing travel behavior.

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News Release | U.S. PIRG Education Fund | Transportation

University Campuses Are Transportation Trailblazers as Young People Lead Shift From Driving

How universities across America are at the forefront of finding new ways to meet the demands of Millennials for lifestyles with less driving.

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Report | U.S. PIRG Education Fund | Transportation

A New Course

Across America, colleges and universities are showing that efforts aimed at reducing driving deliver powerful benefits for students, staff and surrounding communities. Policymakers at all levels of government should be looking to the innovative examples of these campuses. Universities and college towns also provide useful models for expanding the range of transportation options available to Americans while addressing the transportation challenges facing our communities.

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Media Hit | Tax

Tax Breaks for Corporate Wrongdoing, Part 1: The FTC

The Federal Trade Commission should be set up to ensure that corporate wrongdoers don't get a tax break for their misdeeds.

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News Release | U.S. PIRG | Tax

JPMorgan’s Tax-Deductible Settlement is Just the Tip of the Iceberg

The corporate practice of taking a tax deduction for settlement payments made to federal agencies is ubiquitous

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News Release | U.S. PIRG | Health Care

Tips for Bypassing Healthcare.gov Glitches and Getting Enrolled

While experts work to fix the problems with the federal health insurance marketplace website, U.S. PIRG urges consumers to take advantage of other ways to enroll.

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News Release | U.S. PIRG Education Fund | Consumer Protection, Higher Ed

New Report Identifies Most Troublesome Private Lenders to Students

WASHINGTON – Thousands of American students are using the Consumer Financial Protection Bureau’s (CFPB) public Consumer Complaints Database to settle disputes about private student loans, according to a new report from the U.S. PIRG Education Fund.

Sallie Mae, the student lending giant, generated the most private student loan complaints nationally, and ranked first or tied for first in every single state. Student loan borrowers in the U.S. carry $24,803 on average in total student loan debt.

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News Release | U.S. PIRG Education Fund | Health Care

Helping Students Navigate the New Health Insurance Landscape

With the health insurance exchanges open, U.S. PIRG Education Fund has launched an education campaign reaching out to students with facts about the changes, and tips to help them find the right coverage.

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Report | U.S. PIRG Education Fund | Public Health

Total Food Recall

This report is a snapshot look, from January 2011 to September 2012, at recalls that were directly linked to identified incidents of foodborne illness.  Failures in the rules and processes that protect our food supply have led to numerous high-volume recalls over the past two years that left many Americans sickened and at least 37 dead.  And the economic costs of the illnesses caused by food products recalled over the past 21 months come to over $225 million.

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Report | U.S. PIRG Education Fund and Demos | Democracy

Million-Dollar Megaphones

Although each major party presidential candidate will likely break previous fundraising records, the big story of the 2012 election has been the role of Super PACs, nonprofits and outside spending generally. Demos and U.S. PIRG Education Fund analyzed Federal Election Commission (FEC) data and secondary sources on outside spending and Super PAC fundraising for the first two quarters of the 2012 election cycle.

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Report | U.S. PIRG Education Fund | Food

Apples to Twinkies 2012

In this report, we find that in 2011, over $1.28 billion in taxpayer subsidies went to junk food ingredients, bringing the total to a staggering $18.2 billion since 1995. To put that figure in perspective, $18.2 billion is enough to buy 2.9 billion Twinkies every year - 21 for every single American taxpayer. 

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Report | U.S. PIRG Education Fund | Higher Ed

The Campus Debit Card Trap

Banks and other financial firms are taking advantage of a variety of opportunities to form partnerships with colleges and universities to produce campus student ID cards and to offer student aid disbursements on debit or prepaid cards. In addition to on-campus services, such as student ID functions offered on the card, some cards offer traditional debit card services linked to bank accounts; other cards provide additional reloadable prepaid card functions. The disbursement of financial aid and university refunds is the most significant partnership identified.

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Report | U.S. PIRG | Tax

Picking Up the Tab

Some U.S.-based multinational firms or individuals avoid paying U.S. taxes by transferring their earnings to tax haven countries with minimal or no taxes. These tax haven users benefit from their access to America’s markets, workforce, infrastructure and security; but they pay little or nothing for it—violating the basic fairness of the tax system and forcing other taxpayers to pick up the tab.

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Blog Post | Consumer Protection

CFPB Fines Capital One For Deceptively Marketing Junky Payment Protection, Credit Monitoring to Cardholders | Ed Mierzwinski

(UPDATED): The CFPB, which turns one on Saturday, is coming of age with the announcement of its first enforcement action, against Capital One Bank, for deceptive marketing of junky payment protection and credit monitoring products to cardholders. Capital One will pay over $200 million in direct restitution and civil penalties.

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Blog Post | Consumer Protection

CFPB Issues Rule Regulating Big Credit Bureaus | Ed Mierzwinski

Today, as expected, the CFPB announced its first "larger participants" rule, giving itself the authority to supervise, or look inside the mysterious "black box" operations, of the biggest credit bureaus. This is a really big deal for consumers who've suffered through the mistakes made by these gatekeepers to financial and employment opportunity.

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Blog Post | Transportation

New TIFIA Rules Will Hurt the Public | Phineas Baxandall

This commentary, cross-posted on the National Journal Transportation Expert blog, explains why the new rules for the greatly expanded federal transportation loan program will encourage private toll roads at the expense of transit and everything else because it ignores the important indirect costs and benefits of transportation investments.

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Blog Post | Consumer Protection

Arbitration: it's not just bad for you, it's bad for fair arbitrators, too | Ed Mierzwinski

A Bloomberg columnist is reporting that the securities industry's self-regulator FINRA has fired 3 arbitrators who ruled against BofA's Merrill Lynch in favor of a presumably grievously ripped-off investor (they rarely win). It's time for both the SEC, for investors, and the CFPB, for consumers, to step up and use their Wall Street Reform and Consumer Protection Act powers to ban forced arbitration.

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Blog Post | Consumer Protection

On the Internet, Everyone Knows If You're A Big Dog, Or Just A Dog | Ed Mierzwinski

A Wall Street Journal story today has everyone talking about how Internet sites use profiles and cookies to offer different customers different offers, or the same product for different prices. On the Internet today, everybody knows whether you're a big dog, or just a dog.

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