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News Release | U.S. PIRG Education Fund | Consumer Protection

Report: Spirit Is Most Complained-About Airline

WASHINGTON – Spirit Airlines passengers are most likely to complain about their experience, according to a report released today by the U.S. PIRG Education Fund. Among major airlines, Spirit generates the most complaints for its size and generates an increasing number of complaints each year. Other most-complained about firms include Frontier Airlines, United Airlines, and American Airlines.

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Report | U.S. PIRG Education Fund | Consumer Protection

The Unfriendly Skies

Consolidation in the airline industry, along with pressures created by new security rules and the recent high cost of aviation gasoline, has changed the way we fly. It seems as if every consumer has an airline travel story—how they were trapped on the tarmac, tricked by fees, missed their connection, or lost their bag.

What many consumers don’t know is that they do have a number of new rights as well as a right to complain, both to the airline and to the government.

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News Release | U.S. PIRG Education Fund | Budget, Tax

New Report Ranks Transparency of Government Spending in the 50 States

Most states are improving the transparency of government spending, but some do a much better job than others.

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Report | U.S. PIRG Education Fund | Budget, Tax

Following the Money 2014

The fifth annual report card evaluating how well each of the 50 states provide public access to data about government spending shows ongoing advances in transparency across the nation but some states far ahead of others.

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News Release | U.S. PIRG Education Fund and Center for Digital Democracy | Financial Reform

New Report Examines Promise and Potential Dangers of New Financial Marketplace

U.S. PIRG Education Fund and the Center for Digital Democracy (CDD) released a comprehensive new report today focused on the realities of the new financial marketplace and the threats and opportunities its use poses to financial inclusion. The report examines the impact of digital technology, especially the unprecedented analytical and real-time actionable powers of “Big Data,” on consumer welfare. The groups immediately filed the report with the White House Big Data review headed by John Podesta, who serves as senior counselor to the President.

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News Release | U.S. PIRG | Consumer Protection

Advocates Decry Harm Done to Consumers by Forced Arbitration

On date of CFPB field hearing in Dallas to release report on forced arbitration clauses in consumer contracts, U.S. PIRG, Americans for Financial Reform, National Consumer Law Center, National Association of Consumer Advocates and Public Citizen issue joint release. From the release: “Unfair arbitration clauses encourage unfair corporate practices and sloppy customer service,” said Ed Mierzwinski of U.S. PIRG. “If your customers cannot take you to court, why should you care about their complaints? We urge the CFPB to act quickly to ban forced arbitration clauses in financial products and services contracts.”

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News Release | U.S. PIRG | Financial Reform

Volcker Rule Finally Out, Will Require Vigilant Enforcement and Tough Judges

Regulators today released the final so-called Volcker rule designed to prevent Wall Street banks from placing the kinds of risky bets that helped magnify the 2008 mortgage market collapse into a spectacular failure of the financial system leading to trillions of dollars in lost retirement income and the loss of millions of jobs and millions of homes. [...] The final rule is stronger than the proposed rule and stronger than the rule that the banks wanted, reflecting the outpouring of support from citizens across the country, in favor of a robust Volcker rule. [...]

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News Release | U.S. PIRG Education Fund | Transportation

Study Shows Driving Decline in America’s Cities

 

A first-of-its-kind report details reduced driving miles and rates of car commuting in America’s most populous urbanized areas, as well as greater use of public transit and biking in most cities.

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News Release | U.S. PIRG Education Fund | Public Health

Trouble in Toyland

 

Washington D.C.,  Nov. 26 –Dangerous or toxic toys can still be found on America’s store shelves, according to U.S. Public Interest Research Group’s 28th annual Trouble in Toyland report.  The survey of hazardous toys found that despite recent progress, consumers must still be wary when shopping this holiday season.

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News Release | U.S. PIRG Education Fund

Survey Finds Dangerous Toys On Store Shelves

Washington, D.C., Nov. 26 –Dangerous or toxic toys can still be found on America’s store shelves, according to U.S. Public Interest Research Group’s 28th annual Trouble in Toyland report.  The survey of hazardous toys found that despite recent progress, consumers must still be wary when shopping this holiday season.

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Report | U.S. PIRG Education Fund | Budget, Tax

Subsidizing Bad Behavior

BP’s recent $4.5 billion legal settlement with the Justice Department for its misdeeds in the Gulf oil spill was historic for being the largest ever criminal settlement. But it was historic for another reason as well—none of it is allowed to be tax deductible. Unfortunately, too many settlements for wrongdoing end up as tax deductions.

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Report | U.S. PIRG Education Fund | Budget, Tax

What America Could Do With $150 Billion Lost to Offshore Tax Havens

Many corporations and wealthy individuals use offshore tax havens—countries with minimal or no taxes—to avoid paying $150 billion in U.S. taxes each year. By shielding their income from U.S. taxes, corporations and wealthy individuals shift the tax burden to ordinary Americans, who must pick up the tab in the form of cuts to public services, more debt, or higher taxes. The $150 billion lost annually to offshore tax havens is a lot of money, especially at a time of difficult budget choices. To put this sum in perspective, we present 16 potential ways that income could be used.

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Report | U.S. PIRG Education Fund | Consumer Protection

Trouble in Toyland 2012

The 2012 Trouble in Toyland report is the 27th annual U.S. Public Interest Research Group survey of toy safety. In this report, U.S. PIRG provides safety guidelines for consumers when purchasing toys for small children and provides examples of toys currently on store shelves that may pose potential safety hazards.

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Report | Ohio PIRG Education Fund | Transportation

Eight Questions about the Future of the Ohio Turnpike

Ohio Governor John Kasich has touted privatization plans for the Ohio Turnpike as a possible way to fund roadway projects around the state that have been stalled by deep budget cutbacks he signed to highway and bridge construction. Ohioans must make sure that eight basic questions have been fully addressed to ensure that fair comparisons are made and hidden costs are considered.

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Report | U.S. PIRG Education Fund | Financial Reform

Big Banks, Bigger Fees

Over the last six months, state PIRG staff conducted inquiries at 250 bank and 116 credit union branches in 17 states and the District of Columbia and reviewed bank fees online in these and 7 other states. They found that free checking remains available at more than 6 out of 10 small banks and credit unions but was only found at one-quarter of surveyed big banks (those with over $10 billion in deposits).

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Blog Post | Financial Reform

CFPB says 1 in 5 credit scores sold to consumers have "meaningful" differences from scores lenders use | Ed Mierzwinski

The CFPB has confirmed what consumer advocates have been saying all along. Credit scores heavily marketed to consumers aren't the same as those used by lenders; at least 1 in 5 consumer scores have "meaningful" differences and that "score discrepancies may generate consumer harm." That's why we call them FAKO scores.

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Blog Post | Public Health

Poultry Industry And USDA Wants to Put Dangerous Chicken on Your Plates | Nasima Hossain

The new USDA proposed poultry inspection rule is being hailed as a common sense, cost-saving rule by OIRA and the poultry industry. It will purportedly streamline antiquated poultry inspection requirements, allowing companies to choose a more flexible approach, with five-year savings apparently in excess of $1 billion.

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Blog Post | Consumer Protection

FTC recovers over $500 million from "get rich" and "lose weight in 3 minute abs workout" scammers | Ed Mierzwinski

The FTC today announced a $25 million settlement with the marketers of the Ab Circle Pro, an exercise machine that promises you can lose weight and get ripped abs in "just 3 minutes a day;" meanwhile, a federal judge has also approved a $478 million settlement in the FTC's case against a "get rich quick" infomercial king. A good day for consumers.

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Blog Post | Financial Reform

More credit card banks quit evil ways | Ed Mierzwinski

In July, the CFPB slammed Capital One for tricking consumers into buying over-priced, under-performing credit monitoring and debt-cancellation subscription products. More good news: the Wall Street Journal is reporting that Bank of America has stopped selling debt cancellation products and that Citibank is in some sort of timeout.

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Blog Post | Consumer Protection

Bumbo, CPSC Recall Baby Seat Linked To Skull Fractures | Ed Mierzwinski

The U.S. Consumer Product Safety Commission (CPSC) and Bumbo, maker of a baby seat linked to at least 21 skull fractures, have announced a repair recall to install a free safety belt. U.S. PIRG and other consumer groups had pressured them to act.

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