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Why do we hate debt collectors? Mistaken identity

You expect to hear from a debt collector when you don't pay your bills. But what do you do when you get calls or letters from a collection agency for a debt you don't owe?

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News Release | U.S. PIRG | Transportation

DOT Report on Infrastructure Needs Overstates Future Increases in Driving

The new US Department of Transportation forecast of future driving doesn't make sense given current trends and other official forecasts. The result may be billions wasted for unneeded highway expansion and more neglect of bridge repair, public transit and biking.

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News Release | U.S. PIRG Education Fund | Consumer Protection

Report: Mistaken Identity Tops Debt Collection Complaints

WASHINGTON –Debt collectors trying to collect debt from the wrong person were the top source of complaints to the Consumer Financial Protection Bureau (CFPB), according to a report released today by the U.S. PIRG Education Fund. The report also found that debt collection, the newest category in the database, is already a top source of complaints to the CFPB, outpacing common consumer products such as credit cards and bank accounts.

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Report | U.S. PIRG Education Fund | Consumer Protection

Debt Collectors, Debt Complaints

This is the fifth in a series of reports that review complaints to the CFPB nationally and on a state-by-state level. In this report we explore consumer complaints about debt collection, with the aim of uncovering patterns in the problems consumers are experiencing with debt collectors and documenting the role of the CFPB in helping consumers successfully resolve their complaints.

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News Release | U.S. PIRG Education Fund

New Study Finds Technology Enabling Americans to Drive Less

Washington, D.C. – In a first-of-its-kind study, U.S. PIRG compiled nation-wide evidence on transportation apps and vehicle sharing programs, like D.C. Next Bus and Lyft, and found that these advanced new tools have made it easier for Americans to drive less. Real-time apps and on-board wi-fi for public transit, as well as carsharing, bikesharing and ridesharing have spread rapidly in recent years. The report examines new evidence on how these practices are changing travel behavior.

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News Release | U.S. PIRG Education Fund

Survey Finds Dangerous Toys On Store Shelves

Washington, D.C., Nov. 26 –Dangerous or toxic toys can still be found on America’s store shelves, according to U.S. Public Interest Research Group’s 28th annual Trouble in Toyland report.  The survey of hazardous toys found that despite recent progress, consumers must still be wary when shopping this holiday season.

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News Release | U.S. PIRG Education Fund | Consumer Protection

New Report Analyzes Complaints About Credit Bureaus

WASHINGTON— According to new analysis from the U.S. PIRG Education Fund, thousands of consumers with errors on their credit reports are getting relief through the Consumer Financial Protection Bureau (CFPB). The report also found that credit reporting agencies vary widely in how they respond to consumer complaints: Equifax responded to over half with relief, while Experian responded with relief to only 5 percent. 

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News Release | U.S. PIRG | Tax

160,000 Tell D.O.J. to Prevent JPMorgan Tax Deduction for Mortgage Wrongs

U.S. PIRG delivered 160,000 petitions to the Department of Justice demanding that they do not allow JPMorgan to write off their expected $9 billion settlement for mortgage lending abuses on their taxes. If the bank is allowed to deduct the settlement, over $3 billion in costs could shift to taxpayers.

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Media Hit | Tax

JPMorgan pact draws fire

The $13 billion settlement with JPMorgan Chase is drawing some bipartisan fire in Congress where lawmakers say it could leave taxpayers on the hook.

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Report | U.S. PIRG Education Fund | Democracy

Elections Confidential

“Elections Confidential” describes how secret donors poured hundreds of millions into the 2012 election through social-welfare groups that are really political vehicles and via shell corporations formed as conduits to hide a funder’s identity. The first post-Citizens United presidential election cycle was bought and paid for by a handful of wealthy donors, but the corrosive influence of money in politics was amplified by the fact that we don’t know who – or what – actually provided much of the funding.

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Report | U.S. PIRG Education Fund, Demos | Democracy

Billion-Dollar Democracy

The first presidential election since Citizens United lived up to its hype, with unprecedented outside spending from new sources making headlines.

Demos and U.S. PIRG analysis of reports from campaigns, parties, and outside spenders to the Federal Election Commission found that our big money system distorts democracy and creates clear winners and losers.

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Report | U.S. PIRG Education Fund | Budget, Tax

Subsidizing Bad Behavior

BP’s recent $4.5 billion legal settlement with the Justice Department for its misdeeds in the Gulf oil spill was historic for being the largest ever criminal settlement. But it was historic for another reason as well—none of it is allowed to be tax deductible. Unfortunately, too many settlements for wrongdoing end up as tax deductions.

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Report | U.S. PIRG Education Fund | Budget, Tax

What America Could Do With $150 Billion Lost to Offshore Tax Havens

Many corporations and wealthy individuals use offshore tax havens—countries with minimal or no taxes—to avoid paying $150 billion in U.S. taxes each year. By shielding their income from U.S. taxes, corporations and wealthy individuals shift the tax burden to ordinary Americans, who must pick up the tab in the form of cuts to public services, more debt, or higher taxes. The $150 billion lost annually to offshore tax havens is a lot of money, especially at a time of difficult budget choices. To put this sum in perspective, we present 16 potential ways that income could be used.

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Report | U.S. PIRG Education Fund | Consumer Protection

Trouble in Toyland 2012

The 2012 Trouble in Toyland report is the 27th annual U.S. Public Interest Research Group survey of toy safety. In this report, U.S. PIRG provides safety guidelines for consumers when purchasing toys for small children and provides examples of toys currently on store shelves that may pose potential safety hazards.

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Blog Post | Transportation

Five Factors Will Determine Whether TIFIA Will Fund Transit | Phineas Baxandall

"TIFIA," the federal transportation loan program was super sized in the recent transportation law. New rules make the program even more of a slush fund for private toll roads, while others provide possibility for long-overdue public transit expansion. This blog appeared in slightly condensed form at StreetsBlog.

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Blog Post | Financial Reform

Tips for fixing credit report errors yourself (don't ever use a credit repair doctor) | Ed Mierzwinski

Fox Business reporter Kelly Dilworth has a detailed "how-to" called "10 surefire steps to get errors off your credit reports." Don't go to a credit repair doctor, don't read a bunch of wacky advice on self-help websites, don't do any of that, Do what she says.

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Blog Post | Financial Reform

CFPB, FDIC, Fed and OCC slap AmEx Credit Card for numerous violations | Ed Mierzwinski

(UPDATED) Four federal financial regulators have announced an order for at least $85 million in restitution and $27.5 million in penalties alleging a variety of violations of equal credit opportunity, debt collection and credit reporting laws by the American Express credit card. From the CFPB: "at every stage of the consumer experience, from marketing to enrollment to payment to debt collection, American Express violated consumer protection laws."

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Blog Post | Financial Reform

CFPB says 1 in 5 credit scores sold to consumers have "meaningful" differences from scores lenders use | Ed Mierzwinski

The CFPB has confirmed what consumer advocates have been saying all along. Credit scores heavily marketed to consumers aren't the same as those used by lenders; at least 1 in 5 consumer scores have "meaningful" differences and that "score discrepancies may generate consumer harm." That's why we call them FAKO scores.

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Blog Post | Public Health

Poultry Industry And USDA Wants to Put Dangerous Chicken on Your Plates | Nasima Hossain

The new USDA proposed poultry inspection rule is being hailed as a common sense, cost-saving rule by OIRA and the poultry industry. It will purportedly streamline antiquated poultry inspection requirements, allowing companies to choose a more flexible approach, with five-year savings apparently in excess of $1 billion.

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