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Blog Post | Financial Reform

CFPB complaints help recover $90 million for servicemembers | Ed Mierzwinski

Yesterday, the U.S. Departments of Justice and Education and the FDIC slammed student loan company Sallie Mae and a spinoff, ordering over $6 million in penalties and $90 million in compensation to servicemembers and veterans. Complaints to the CFPB's public database helped build the case. As the CFPB's director said in an important speech last week: "Each consumer’s voice counts and the chorus of many voices can change practices at these large financial companies."

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Blog Post | Democracy

The End of Net Neutrality As We Know It? | Ed Mierzwinski

On Thursday, 5/15 the FCC meets to propose new rules "to protect and promote the open Internet," after a court threw out parts of its current rules. The problem, however, is that some of the FCC Chairman's preliminary comments suggest he's for killing the core feature of the open Internet, Net Neutrality, in order to save it.

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News Release | U.S. PIRG Education Fund | Tax

Poll: Public Wants Federal Agencies to Disclose and Restrict Corporate Tax Write Offs for Out-of-Court Settlements

A new poll shows that Americans want federal agencies to better disclose information about out-of-court settlements with corporations and to restrict companies from writing off these payments as tax deductions.

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Blog Post | Tax

CFPB Gets Results for Consumers...And Taxpayers, Too | Ed Mierzwinski

The CFPB's latest enforcement action against Bank of America resulted in $727 million of consumer refunds for unfair credit card practices. But taxpayers also benefited, since CFPB told BofA it could not take a tax writeoff on the $25 million civil penalty fine it also was required to pay.

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News Release | U.S. PIRG Education Fund | Consumer Protection

Report: Spirit Is Most Complained-About Airline

WASHINGTON – Spirit Airlines passengers are most likely to complain about their experience, according to a report released today by the U.S. PIRG Education Fund. Among major airlines, Spirit generates the most complaints for its size and generates an increasing number of complaints each year. Other most-complained about firms include Frontier Airlines, United Airlines, and American Airlines.

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News Release | U.S. PIRG Education Fund and the Student PIRGs | Higher Ed

SURVEY SHOWS STUDENTS OPTING OUT OF BUYING HIGH-COST TEXTBOOKS

Today, a survey released by the U.S. PIRG Education Fund shows that 65% of student consumers have opted out of buying a college textbook due to its high price, and of those students, 94% say they suffer academically.

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The biggest credit card complaint: your bill

Billing disputes, interest rate issues and fraud concerns are the most frequent complaints filed by credit card users, according to a new report issued this week by the Public Interest Research Group. The consumer advocacy organization examined all 175,000 complaints filed with the Consumer Financial Protection Bureau (CFPB) since it began taking complaints in 2011, including 29,000 filed against credit card issuers, to determine the ranking.

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News Release | U.S. PIRG Education Fund | Consumer Protection

Report: Capital One Most-Complained-About Credit Card Company

WASHINGTON – Consumers file more complaints about Capital One than any other credit card company, according to a report released today by U.S. PIRG Education Fund. The report, which looked at data from the Consumer Financial Protection Bureau’s (CFPB) public Consumer Complaints Database, also found that consumers in the District of Columbia and Delaware are most likely to file credit card complaints.

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An error in your credit report? Complain to the feds

A mistake in your credit report can have serious consequences. It can hurt your ability to get a credit card, qualify for a loan, rent an apartment or even be hired for a job.
Find an error in your file and you want it corrected – quickly. But that doesn’t always happen. What do you do then? Complain to the Consumer Financial Protection Bureau (CFPB).

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Media Hit | Financial Reform

Target Says 40 million credit, debt cards may have been compromised...

Hackers gained access to as many as 40 million credit and debit cards used by customers of Target during the height of the holiday shopping season, the company reported Thursday, in one of the biggest data breaches in history. [ALSO SEE LINK AT END OF CLIP TO U.S. PIRG NEWS RELEASE WITH CONSUMER TIPS.]

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Report | US PIRG Education Fund | Consumer Protection

Big Banks, Big Complaints

The Consumer Financial Protection Bureau (CFPB) was established in 2010 in the wake of the worst financial crisis in decades. Its mission is to identify dangerous and unfair financial practices, to educate consumers about these practices, and to regulate the financial institutions that perpetuate them. 

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Report | U.S. PIRG Education Fund | Transportation

Moving Off the Road

Forty-six states plus the District of Columbia witnessed a reduction in the average number of driving miles per person since the end of the national Driving Boom. The evidence suggests that the nation’s per-capita decline in driving cannot be dismissed as a temporary side effect of the recession. 

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Report | U.S. PIRG Education Fund | Transportation

A New Direction

The Driving Boom—a six decade-long period of steady increases in per-capita driving in the United States—is over. The time has come for America to hit the “reset” button on transportation policy—replacing the policy infrastructure of the Driving Boom years with a more efficient, flexible and nimble system that is better able to meet the transportation  needs of the 21st century. 

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Report | PennPIRG, PennEnvironment | Democracy

Elections for Shale

Fracking corporation EQT and the rest of the industry spend millions on electoral politics at the state and federal level, elevating their interests and making it more difficult for ordinary citizens to have their voices heard. Concurrently, the industry exploits loopholes to pay extremely low taxes, receives thousands of permits to drill on public lands, and is exempted from many basic environmental standards.

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Report | U.S. PIRG Education Fund | Budget, Tax

Following the Money 2013

Every year, state governments spend tens of billions of dollars through contracts with private entities for goods and services, subsidies to encourage economic development, grants, and other forms of spending. Accountability and public scrutiny are necessary to ensure that state funds are well spent.

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Blog Post | Public Health

Trouble In Toyland | Nasima Hossain

It’s a holiday morning and kids all over the world are waking up to open their presents. Big smiles and laughter abound. What could be wrong with this picture?

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Blog Post | Health Care

Pictures from our DC toy safety news conference today | Ed Mierzwinski

Today, PIRGs around the country released our 27th annual Trouble In Toyland report, highlighting potential choking, toxics, magnet and noise hazards kids may face. Here are a few photos from our DC event, where we were joined by Dr. Bryan Rudolph, a pediatric gastroenterologist, and Bob Adler, a Commissioner of the CPSC.

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Blog Post | Consumer Protection

Bank fee report challenges conventional wisdom on fees | Ed Mierzwinski

Our latest Big Banks, Bigger Fees report, released today, finds that the conventional wisdom that "free checking is dead" is false. Find out more.

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Blog Post | Transportation

A Trillion Fewer Driving Miles? | Phineas Baxandall

Transportation policy needs to focus on whether the youth-trend toward less driving since 2004 is the new normal.

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Blog Post | Health Care

Here’s that Rx refill you didn’t order

Is your pharmacy refilling your prescription without your knowledge or approval, and billing your insurance company for the cost? If so, it’s the latest example of waste we shouldn't tolerate in our health care system.

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